Take on accounts you couldn't staff
Capacity stops deciding which deals you can chase. Say yes to the books you used to turn away.
RCM Partnerships
The same team can handle three times the work.
Partner with Relio to license an AI-native platform and the engineers who deploy it, tune it to your firm, and train your team to run it. Your capacity stops being capped by how fast you can hire.
The benefits
What you get out of partnering.
When capacity is no longer tied to headcount, the numbers that run your firm start moving the right way — all at once.
3×
The same team can handle up to three times the work. Capacity scales with the platform, not the payroll.
Lower cost per provider
Operating cost holds flat as the book grows, so your cost to serve each provider falls with scale.
Higher margin as you grow
New accounts add revenue without adding the same operating load — so each one is more profitable than the last.
Clients that stay
One integrated, easy-to-use system means leaving Relio means going back to the chaos. Stickiness compounds.
Staff that stay
When the work is judgment instead of grind, your best people stop burning out — and stop leaving.
A real technology edge
Walk into every pitch with an AI-native platform, not a promise to add more people offshore.
Why partner
The cap on growth was always hiring.
For a billing firm, every new account meant more people to recruit, train, and retain. Growth and margin were stuck to headcount. Relio breaks that link — your existing team runs far more, on a platform your clients can feel.
01
Recruiting and training stop gating your growth
You no longer have to staff up months ahead of a new account. The platform absorbs the volume; your team supervises it.
02
Quality stops depending on who you can keep
Accuracy lives in the platform, not in one tenured coder's head. It holds steady through turnover and busy seasons.
03
You compete on technology, not price
An AI-native platform is a reason to win the account and raise your rates — not a race to the cheapest labor.
The FDE model
We deploy the platform and tune it to your firm.
Relio doesn't hand you software and walk away. Forward-deployed engineers bring a working base platform and fine-tune it to your payers, specialties, and workflows — embedded with your team until it's live and proven.
Base platform
All agents, the intelligence layer, and the full revenue cycle — working on day one.
Your workflows
Your payer mix, specialties, rules, and ways of working.
Forward-deployed engineers
Embed with your team, tune the platform to fit, and stay accountable for the metrics.
Days 0–30
Integrate
Connect your EHR, PMS, and clearinghouse. Map your workflows end to end.
Days 30–60
Embed
FDEs fine-tune the agents to your payers, specialties, and rules.
Days 60–90
Shadow
Agents run in shadow against live work, validated next to your team.
Days 90–120
Go-live
Phased go-live — nothing goes live without proof of performance.
AI-native in 120 days · nothing goes live without proof of performance
Training & upskilling
We train your team to run it.
The forward-deployed engineers who deploy the platform also upskill your people to operate it. Your team moves from keying data to directing a system — supervising agents, handling the exceptions, and reading the numbers.
Embedded from day one
FDEs sit with your team through deployment — not a remote rollout and a PDF. They learn your operation as they tune the platform to it.
Role-by-role training
Coders, billers, AR specialists, and team leads each get enablement built for their job — not a one-size webinar.
Pairing on live claims
Your team learns on real work, with an engineer alongside, until they're confident running it on their own.
Supervising the agents
How to review, approve, and escalate — and how to read confidence scores so they know exactly when to step in.
Ongoing enablement
New payers and specialties roll out with FDE support, and your team gets continued coaching as the platform grows.
Documentation that fits you
Runbooks and playbooks written around your workflows, so new hires get productive fast — long after go-live.
The role shift
RoleBeforeAfter
CoderKeys every chart by handReviews exceptions, handles the complex cases
BillerAssembles every claim manuallyOversees auto-assembled, pre-scrubbed claims
AR specialistWorks denials one phone call at a timeDirects the agents, owns the toughest appeals
Team leadFirefighting queues all dayReads the system, tunes where it matters
Licensing
Licensing Relio
Relio installs its OS and configures your RCM firm around it.
The license
The full platform, configured to your book and run by your people.
- All agents and the intelligence layer
- Forward-deployed engineers through go-live
- Training and enablement for your whole team
Never a percentage of collections
Pricing locked, not metered on your growth
You own the client relationship
No managed service, no offshore middleman
Become a Relio partner.
A 30-minute conversation on your book and your goals and a look at the platform
Become a partner